1. Data We Collect
We collect information to operate and improve the service.
- Account: Name, phone number, email, profile picture.
- Location: GPS data during trips.
- Device: OS, crash logs, usage analytics.
- Payment: Handled by third parties; we store references only.
- Communication: In-app messages and support chats.
2. How We Use Data
We use data to:
- Provide and improve services and calculate fares.
- Ensure safety and prevent fraud.
- Send notifications, invoices, and updates.
3. Data Sharing
We share data only when required:
- With drivers and service partners.
- With payment and infrastructure providers.
- With authorities when legally required.
4. Security
We protect data using industry standards:
- Encryption in transit and at rest.
- Masked phone numbers.
- Secure storage and processing.
5. Data Retention
We retain data as required:
- Active account records.
- Financial and tax records.
- Limited analytics and crash logs.
6. User Rights
You may:
- Access your data.
- Correct inaccurate information.
- Request account deletion.
- Control location permissions.
7. International Data Transfers
Data may be processed outside Iraq with appropriate safeguards.
8. Children
The service is not intended for users under 18.
9. Policy Updates
Updates will be announced in-app and reflected here.
10. Contact
Dream City
Erbil, Kurdistan Region, Iraq